Here is a list of our most commonly asked questions, if you need any more details do not hesitate to contact us.
FAQ
IN WATER TREATMENTS
It depends on the treatment you chose. You can find the answer in the booking tab.
On-site, we focus our time on welcoming our guests, this is why we don’t take bookings over the phone. Instead, we invite you to do so through our website and if you have any questions, please contact us by email and we will be happy to help you out as soon as possible.
Swimsuits are mandatory. You can also join us in our effort to be more eco-friendly by coming with your own towel that you will reuse before washing it. It is better for the environment and we will thank you with a little gift!
For floating, we advise you to avoid shaving or waxing the same day or the day before. If you have any small wound, scratch, or cut, we have special band-aids available. Regarding all relaxing treatments, we advise you to not drink coffee the same day to avoid the caffeine interfering with your relaxation. In the same way we advise you against a heavy meal right before your treatment.
Yes, one or two pieces, trunks or swim shorts. You decide!
To give a moment of pure relaxation to someone we cherish is a true sign of love and care. We have gift sets available to mail or to be picked up and digital gift certificates to download. We can also welcome your loved one with flowers and a special message on the day of his or her treatment. All the arrangements are possible, do not hesitate to ask us by e-mail.
No, it is impossible! It may happen that you fall asleep. But it doesn’t matter since you are floating anyway. Water is carrying you entirely without compression so no part of your body feels compressed. Your blood stays fluid and so, you don’t have the unconscious reflexes to move as you would do otherwise in a bed.
We follow the highest standards of hygiene imposed by the Agence Régionale de Santé de Paris. Our pools and baths are tested twice daily and controlled by an indépendant company.
Yes, we have a bath specially dedicated to floating together with someone.
Of course, we have designed different protocols, especially around pregnancy. However, we recommend checking ahead with your physician and we advise avoiding treatments during the first three months.
Yes, it is like going swimming. Please take your own precautions (wearing a menstrual cup or a tampon is mandatory). But all of our treatments are totally possible during your time of the month. It is indeed a really good way to ease the pain due to menstruating.
Yes, you can cancel any booking up to 24 hours before the appointment and receive a full refund. Past this delay, we will not be able to reimburse you.
DRY TREATMENTS
It depends on the treatment you chose. You can find the answer in the booking tab.
On site, we focus our time on welcoming our guests, this is why we don’t take booking over the phone. Instead we invite you to do so through our website and if you have any question, please contact us by email and we will be happy to help you out as soon as possible.
Our body massages are oil-based. But we can arrange our face, feet, and hands massages in order for you to stay fully clothed.
To gift a moment of relaxation to someone we cherish is a deep sign of affection. We have gift cards at your disposal, both paper and digital. We can welcome your guest with a special message on the day of her or his experience, any delicate attention is possible, do not hesitate to ask us.
We strictly follow all the government guidelines regarding the Covid precautions to ensure you a safe experience.
Of course, we have designed different protocols, especially around pregnancy. However, we recommend checking ahead with your physician and we advise avoiding treatments during the first three months.
Our therapists are trained on the whole range of treatments that we offer. If you desire, you can discuss it with your therapist the day of your treatment and she will advise you.
Yes, you can cancel any booking up to 24 hours before the appointment and receive a full refund. Past this delay, we will not be able to reimburse you.